1. AI Agents for Customer Experience Platforms Market Summary
1.1 AI Agents for Customer Experience Platforms
AI agents will become critical tools for enterprises over the two years; expected to increase automation within Business-to-Consumer (BXC) communications and result in measurable improvements in customer experience.
AI agents are defined by Juniper Research as:
1.1.1 AI Agents for Customer Experience Platforms Market Forecast Methodology
Juniper Research has taken our in-house data on the number of businesses and calculated the proportion of these businesses that has adopted AI agents for customer experience. To do this, we used data from vendors on the number of businesses that have adopted AI agents on their platforms to estimate the total number of businesses that have adopted these globally.
Forecast Analysis
£3,250
$4,420
€3,803
Forecast Analysis comprises of:
5-year forecasts- 8 regions and 60+ country-level data splits
- Market segment data splits
- 12 months of continuous data updates
Forecast Analysis
£3,250
$4,420
€3,803
Forecast Analysis comprises of:
- 5-year forecasts
- 8 regions and 60+ country-level data splits
- Market segment data splits
- 12 months of continuous data updates
EXCEL
ONLINE
PDF
Full Research Suite
£4,250
$5,780
€4,973
Full Research Suite comprises of:
- Market outlook & trends analysis
- Interviews & case studies
- Strategic recommendations
- Competitor Leaderboard with 16 vendors ranked
- Vendor profiles & capabilities analysis
- 5-year forecasts
- 8 regions and 60+ country-level data splits
- Market segment data splits
- 12 months of continuous data updates
Full Research Suite
£4,250
$5,780
€4,973
Full Research Suite comprises of:
- Market outlook & trends analysis
- Interviews & case studies
- Strategic recommendations
- Competitor Leaderboard with 16 vendors ranked
- Vendor profiles & capabilities analysis
- 5-year forecasts
- 8 regions and 60+ country-level data splits
- Market segment data splits
- 12 months of continuous data updates
PDF
EXCEL
ONLINE